Reviews

from our CUSTOMERS near Diamond Bar!

• 

  I came into Nissan of Tustin with very low expectations, i have lower than average credit and have had trouble in the past with car dealerships ripping me off. I first spoke to Linda who was completely professional and helped setting up a time frame to come in to the dealership. having come in Linda made me feel extremely welcome and introduced me to Jesse who would be helping me find the best match for my situation. Jesse was amazing he really listened to me about my needs and laid down the possibilities clearly and efficiently. I'm extremely pleased and would definitely recommend.

• 

  Sebastian was great at showing us the different options based on my needs. He wasn't pushy and really focused on the pros and cons of each vehicle we were looking at.

• 

  I serviced my car last Friday and it was the best service. I always get excellent service, especially when Jeffrey Coward takes care of me. Everyone is excellent, but Jeffrey Coward has been helping me since I started serving my car there, even before I had the rogue. I had a Nissan Sentra. I always make sure he is there, not just because of the service, but because he already knows what my car needs and everytime at the end of the service he explains what was done and what needs to be done next time I go in.

• 

  Steve is extremely efficient and tell exactly what needs to be told. Even the way he follows up is really professional, so I really look forward to work with Steve and Nissan of Tustin again. Also he immediately understood that I travel all the time, so he assisted me all the way to close the transaction. From now I can say that I will buy my next car from Nissan of Tustin. Thank you Steve and Thank you Nissan of Tustin!

• 

  Ultimately, I was so grateful that I went to Tustin Nissan and got to work with Junior and Steve specifically. I will always remember this experience with a huge smile on my face when I step into my new Murano! Thank you Tustin Nissan!

• 

  It's always such a nice experience when I come to Nissan of Tustin. I come here for my services and couldn't be happier. Everyone is super kind and you're greeted promptly. Jeff is awesome and makes my experience here even better! He is great at communication and has the best customer service. It's always a smooth and enjoyable experience.

• 

  Caxios, the main dealership manager (sorry I forgot your name)and Diego were great!

• Caxios, the main dealership manager (sorry I forgot your name)and Diego were great!

• 

  Jared Garcia, my service contact is always helpful and sincere which is why I continue to come back.

• 

  I had a wonderful and pleasant experience at Tustin of Nissan. I was treated with respect. The staffs went above and beyond to make sure I'm happy with my purchase. Thank you guys.

• 

  Great experience from Nissan of Tustin team. I was warmly greeted by Mr Yasser and shown around all the cars. I had a tight budget but Yasser made a deal possible for a car I love without much of a Negotiation on my budget.

• 

  Sebastian was great at showing us the different options based on my needs. He wasn't pushy and really focused on the pros and cons of each vehicle we were looking at.

• 

  Jared Garcia, my service contact is always helpful and sincere which is why I continue to come back.

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  Excellent customer service, great Covid protocols, quick turn around time

• 

  Great experience from Nissan of Tustin team. I was warmly greeted by Mr Yasser and shown around all the cars

• 

  WOW! I can't even begin to explain how amazing my car buying experience has been. From the beginning, I was greeted by Frank (Junior), the incredible sales consultant that was with me throughout my car buying experience.

• 

  The best experience in my life ! I went to Nissan of Tustin a while ago because I was looking for a small SUV. The salesperson who assisted us was extremely knowledgeable.

• 

  It's always such a nice experience when I come to Nissan of Tustin. I come here for my services and couldn't be happier. Everyone is super kind and you're greeted promptly.

• 

  I have been going to this dealership since 2014 for my Evo MR when it was Glendale Mitsubishi. The service department at Universal Mitsubishi is by far the best in the business thanks to Paul. When I drop off my car for service, he is always friendly, professional, timely and extremely knowledgeable about what needs to be done for my car.

• 

  Had a wonderful experience at Universal Mitsubishi! The staff was super nice and helpful. My lancer is over 100k in miles, and I wanted to have her looked over to make sure she'll keep going strong. No other mechanic has mentioned replacing my transmission filter!

• 

  I am always nervous and skeptical with dealerships. I brought my new Used Mitsubishi for a full inspection and a second opinion to make sure everything was good to go with my purchase. Paul in the service department was excellent and explained everything in detail, answered all my questions and helped me understand how the car functions as well as what I needed to do as per my inspection.

• 

  I highly recommend that you buy a vehicle at Universal Mitsubishi in Duarte, CA. The whole team worked together to get me into a new 2020 Mitsubishi Eclipse Cross.

• 

  These guys are amazing! They work with you, don't rush you & are open and honest up front - which is rare for car salesmen! The facilities are small, but clean & they have Starbucks coffee on fresh brew in the waiting area!

• 

  Paul was amazing beginning to end. Communicated well and often always considerate of my time and budget. I had called several other Mitsubishi dealers before this one and no one took the time or acted as quickly as Paul did.

• 

  Great Customer Service in Service Department. Got an amazing deal on a battery and had my terminal replaced at an amazing value! I will be returning in 2 weeks for new set of tires! The service technicians were kind enough to assist in adjusting my loose bumper. Very pleased and happy with my visit! Will return and recommend!

• 

  Caxios, the main dealership manager (sorry I forgot your name)and Diego were great! At first I was frustrated with transmission problem and lover the millage to get it covered by i did purchase the extended warranty and$100 later i left a happy patron.... they looked up my problem and found the extended warranty, thus fixing my rogue. thank you gentlemen

• 

  I serviced my car last Friday and it was the best service. I always get excellent service, especially when Jeffrey Coward takes care of me. Everyone is excellent, but Jeffrey Coward has been helping me since I started serving my car there, even before I had the rogue.

• It's always such a nice experience when I come to Nissan of Tustin. I come here for my services and couldn't be happier. Everyone is super kind and you're greeted promptly.

• 

  The best experience in my life ! I went to Nissan of Tustin a while ago because I was looking for a small SUV. The salesperson who assisted us was extremely knowledgeable. His name is Steve Bohannon, and honestly from all salespeople I worked with in the past, I can say that Steve is the best ! .

• 

  WOW! I can't even begin to explain how amazing my car buying experience has been. From the beginning, I was greeted by Frank (Junior), the incredible sales consultant that was with me throughout my car buying experience.

• 

  Great service and always transparent. Breaks everything down and finance is extremely patient and answers all questions.

• 

  Yes, there are 5 stars! There has been a 5 star service department(Teri and Carl), 5 star attitudes, 5 star professionalism, 5 star salesman (Yousef), & 5 star GM leadership from a gentleman by name of Jorge Clue.

• 

  My latest visit involved a good bit of work that needed to be done, but even though they are going through a change in ownership (which is looking like a great thing so far) my service was faster than expected. They even provided coffee, a table for me to get some work done on, and complimentary tacos and horchata at lunch time! I will continue to use Nissan Tustin for my future service and maintenance needs for my 2013 Nissan Sentra. Also, Carl Cookerly has been my service advisor, and he's the man.

• 

  I was witness to outstanding above and beyond customer service with Garret Rodriguez..i just want to say thank you for taking care of my best friend and working so diligently to make sure she walked off the lot with what she wanted and for not giving up and being patient with us...we truly appreciate your hard work and hope tustin nissan appreciates you as you are a valued asset, thank u for making us feel v.i.p. as you are the real MVP!!!!

• 

  My experience at this location was outstanding. From the customer service to the actual service being done. I couldn't be more happy with my experience. I expected it to be a hassle yet it seemed so quick and easy. I felt very comfortable because of how in depth they were describing all the fees. I walked away confidently knowing I was not over charged for the serviced being done. I'll reccomend Nissan in Tustin to anybody I know after my great experience here.

• 

  I recently got my car serviced here. As with any car service, it takes a while but this day the wait time was a little bit longer than usual. Nonetheless, I was satisfied with the way that they handled the service of my car and they solved the problem of getting my car maintenance fixed. Thank you for your help.

• 

  Would really recommend this dealship! David carmona and Ricky phoutthasack were really helpful from the start helping with what car to pick, trying there best to me into the car I wanted and they actually made it happen! I was a first time buyer and they got me into a car without co signer easily! If you all go I would really recommend to go to them because they're really helpful!

• 

  I was due for an oil change here and Jared was more than helpful in making sure my car was taken care and made sure I was all up to date on all of my service needs. Very fast and easy! Thanks, Jared! Great customer service!

• 

  Great service and always transparent. Breaks everything down and finance is extremely patient and answers all questions.

• 

  Excellent service again. This is one place I never have to worry about not receiving superior customer service. I brought my truck here yesterday to get an oil change. Jeff was very cool and professional.

• 

  My latest visit involved a good bit of work that needed to be done, but even though they are going through a change in ownership (which is looking like a great thing so far) my service was faster than expected. They even provided coffee, a table for me to get some work done on, and complimentary tacos and horchata at lunch time! I will continue to use Nissan Tustin for my future service and maintenance needs for my 2013 Nissan Sentra. Also, Carl Cookerly has been my service advisor, and he's the man.

• 

  I was witness to outstanding above and beyond customer service with Garret Rodriguez..i just want to say thank you for taking care of my best friend and working so diligently to make sure she walked off the lot with what she wanted and for not giving up and being patient with us...we truly appreciate your hard work and hope tustin nissan appreciates you as you are a valued asset, thank u for making us feel v.i.p. as you are the real MVP!!!!

• 

  I bought my maxima here back in 2013... Made my offer, $6,000 less than the msrp and they shook my hand right away and took the deal. Job well done by these people. It is my second Nissan and I love it.

• 

  This was my first time at a dealer to buy a car and I had fun test driving cars. I was helped by David Carmona the deals were so great I almost got 2 cars. Again I appreciate the easy pleasant transaction.

• 

  My experience at this location was outstanding. From the customer service to the actual service being done. I couldn't be more happy with my experience. I expected it to be a hassle yet it seemed so quick and easy. I felt very comfortable because of how in depth they were describing all the fees. I walked away confidently knowing I was not over charged for the serviced being done. I'll reccomend Nissan in Tustin to anybody I know after my great experience here.

• 

  I bought my maxima here back in 2013... Made my offer, $6,000 less than the msrp and they shook my hand right away and took the deal. Job well done by these people. It is my second Nissan and I love it.

• 

  My experience at this location was outstanding. From the customer service to the actual service being done. I couldn't be more happy with my experience. I expected it to be a hassle yet it seemed so quick and easy. I felt very comfortable because of how in depth they were describing all the fees. I walked away confidently knowing I was not over charged for the serviced being done. I'll reccomend Nissan in Tustin to anybody I know after my great experience here.

• 

  I recently got my car serviced here. As with any car service, it takes a while but this day the wait time was a little bit longer than usual. Nonetheless, I was satisfied with the way that they handled the service of my car and they solved the problem of getting my car maintenance fixed. Thank you for your help.

• 

  This is for their service department. Carl and Myra were awesome, after being disgusted again at Stadium Nissan, I went to Tustin Nissan to see if they could get my car serviced.

• 

  Ethan was very professional and helpful and I enjoyed working with him on getting my brand new Nissan. He was patient and informed about the best deals and helped me pick a car within my budget without pushing me or making me uncomfortable. GREAT EXPERIENCE working with him and I HIGHLY RECOMMEND IT TO EVERYONE!

• 

  I recently got my car serviced here. As with any car service, it takes a while but this day the wait time was a little bit longer than usual. Nonetheless, I was satisfied with the way that they handled the service of my car and they solved the problem of getting my car maintenance fixed. Thank you for your help.

• 

  Would really recommend this dealship! David carmona and Ricky phoutthasack were really helpful from the start helping with what car to pick, trying there best to me into the car I wanted and they actually made it happen! I was a first time buyer and they got me into a car without co signer easily! If you all go I would really recommend to go to them because they're really helpful!

• 

  This is for their service department. Carl and Myra were awesome, after being disgusted again at Stadium Nissan, I went to Tustin Nissan to see if they could get my car serviced.

• 

  Ehsan is awesome! He took time to explain everything and recommend me with the best product that met my need. Thanks Ehsan!

• 

  I bought my maxima here back in 2013... Made my offer, $6,000 less than the msrp and they shook my hand right away and took the deal. Job well done by these people. It is my second Nissan and I love it.

• 

  This was my first time at a dealer to buy a car and I had fun test driving cars. I was helped by David Carmona the deals were so great I almost got 2 cars. Again I appreciate the easy pleasant transaction.

• 

  I recently got my car serviced here. As with any car service, it takes a while but this day the wait time was a little bit longer than usual. Nonetheless, I was satisfied with the way that they handled the service of my car and they solved the problem of getting my car maintenance fixed. Thank you for your help.

• 

  Would really recommend this dealship! David carmona and Ricky phoutthasack were really helpful from the start helping with what car to pick, trying there best to me into the car I wanted and they actually made it happen! I was a first time buyer and they got me into a car without co signer easily! If you all go I would really recommend to go to them because they're really helpful!

• 

  I was due for an oil change here and Jared was more than helpful in making sure my car was taken care and made sure I was all up to date on all of my service needs. Very fast and easy! Thanks, Jared! Great customer service!

• 

  This was my first time at a dealer to buy a car and I had fun test driving cars. I was helped by David Carmona the deals were so great I almost got 2 cars. Again I appreciate the easy pleasant transaction.

• 

  My experience at this location was outstanding. From the customer service to the actual service being done. I couldn't be more happy with my experience. I expected it to be a hassle yet it seemed so quick and easy. I felt very comfortable because of how in depth they were describing all the fees. I walked away confidently knowing I was not over charged for the serviced being done. I'll reccomend Nissan in Tustin to anybody I know after my great experience here.

• 

  I recently got my car serviced here. As with any car service, it takes a while but this day the wait time was a little bit longer than usual. Nonetheless, I was satisfied with the way that they handled the service of my car and they solved the problem of getting my car maintenance fixed. Thank you for your help.

• 

  I bought my maxima here back in 2013... Made my offer, $6,000 less than the msrp and they shook my hand right away and took the deal. Job well done by these people. It is my second Nissan and I love it.

• 

  This was my first time at a dealer to buy a car and I had fun test driving cars. I was helped by David Carmona the deals were so great I almost got 2 cars. Again I appreciate the easy pleasant transaction.

• 

  My experience at this location was outstanding. From the customer service to the actual service being done. I couldn't be more happy with my experience. I expected it to be a hassle yet it seemed so quick and easy. I felt very comfortable because of how in depth they were describing all the fees. I walked away confidently knowing I was not over charged for the serviced being done. I'll reccomend Nissan in Tustin to anybody I know after my great experience here.

• 

  I recently got my car serviced here. As with any car service, it takes a while but this day the wait time was a little bit longer than usual. Nonetheless, I was satisfied with the way that they handled the service of my car and they solved the problem of getting my car maintenance fixed. Thank you for your help.

• 

  My experience at this location was outstanding. From the customer service to the actual service being done. I couldn't be more happy with my experience. I expected it to be a hassle yet it seemed so quick and easy. I felt very comfortable because of how in depth they were describing all the fees. I walked away confidently knowing I was not over charged for the serviced being done. I'll reccomend Nissan in Tustin to anybody I know after my great experience here.

• 

  Great service and always transparent. Breaks everything down and finance is extremely patient and answers all questions.

• 

  My latest visit involved a good bit of work that needed to be done, but even though they are going through a change in ownership (which is looking like a great thing so far) my service was faster than expected. They even provided coffee, a table for me to get some work done on, and complimentary tacos and horchata at lunch time! I will continue to use Nissan Tustin for my future service and maintenance needs for my 2013 Nissan Sentra. Also, Carl Cookerly has been my service advisor, and he's the man.

• 

  I was witness to outstanding above and beyond customer service with Garret Rodriguez..i just want to say thank you for taking care of my best friend and working so diligently to make sure she walked off the lot with what she wanted and for not giving up and being patient with us...we truly appreciate your hard work and hope tustin nissan appreciates you as you are a valued asset, thank u for making us feel v.i.p. as you are the real MVP!!!

• 

  Excellent service again. This is one place I never have to worry about not receiving superior customer service. I brought my truck here yesterday to get an oil change. Jeff was very cool and professional.

• 

  I recently got my car serviced here. As with any car service, it takes a while but this day the wait time was a little bit longer than usual. Nonetheless, I was satisfied with the way that they handled the service of my car and they solved the problem of getting my car maintenance fixed. Thank you for your help.