Natalia was the most helpful representative we had the pleasure of working with. natalia made it easy and stress free for buying and getting our trucks. She had helped so much and maked it a safe and easy place to spend our day lol at the car lot. my buddy and I had both drove off with our brand new trucks that night. All I can say is thank you natalia for going above and beyond to help us make the the choice with our new vehicles. awesome and amazing is what I would rate my experience working with natalia.

hi dear i owen a nissan car for 5 years and i go to nissan in Tustin. unfortunatley i was disapointed because i the people work in service department do not honer their promise and coupon . plus i did not get respect and help from customer service .. mark fard

I’m a loyal Nissan customer. I previously bought three vehicles from Nissan of Irvine and had good experiences there. I only went to Nissan of Tustin because Irvine didn’t have the Ariya I wanted. I’m extremely disappointed with my experience at Nissan of Tustin when I bought my Nissan Ariya. The car was delivered without floor mats, had an odd smell, and the paint felt rough, like nothing had been applied to protect it. The interior rearview mirror was cracked and it took fifteen days to fix. When I brought the car in, they refused to offer a Lyft or shuttle, although other dealers do. I also bought multiple add-ons—paint protection, road hazard tire coverage, extended warranty—and still got no basic support. When I tried to cancel the tire coverage, the finance guy told me I had to make the first payment before canceling. After I did, no one returned my calls and I had to drive back in person, only to be told it could have been handled by email from the start. That kind of poor communication and runaround is unacceptable. I feel taken advantage of and ignored. I would not recommend Nissan of Tustin. If anything, based on my history, I would recommend Nissan of Irvine instead.

I arrived at my appointed time. Service Dept checked me in quickly. Car was ready when promised. Paying was easy. Jeff is awesome!

⭐⭐⭐⭐⭐ Excellent Customer Service! I want to give a big thank you to Marco and Mohammed for helping me purchase my car. They were both very friendly, professional, patient, and helpful throughout the entire process. They made buying my car a smooth, easy, and enjoyable experience. They took the time to answer my questions and made sure I felt comfortable with my purchase. I truly appreciate their outstanding customer service and dedication. I highly recommend Marco and Mohammed to anyone looking to buy a car. If you visit this dealership, ask for them! You won’t be disappointed. Thank you both for everything! Keep up the great work! 🚗👏

I have really good experience whit Valeria she take care me really good me end my friend's if you whant at carr come end c her

(Translated by Google) I had a very good experience with Valeria, I highly recommend her, she's very kind, come and talk to her (Original) Tuve una muy buena experiencia con Valeria la recomiendo muy amable, ven a hablar con ella

I had a great experience with Valerie. Very professional and helpful! She went out of her way to make this happen for me. Great to work with, if you need a car please go talk to Valerie you won't regret it!!

Mohsin did an excellent job taking care of our preferences. We were in and out - he made sure we were taken care of and was very thorough. Thanks Mohsin, will be referring our family/friends to you.

I had the BEST experience at this dealership! The customer service was absolutely amazing from beginning to end. Everyone was so welcoming, helpful, patient, and professional. They made the entire process smooth,and enjoyable. You can tell they genuinely care about their customers and want to make sure you leave happy. I couldn’t have asked for better service! If you’re looking for a dealership that treats you with respect and goes above and beyond, I 100% recommend this place. Truly the best service in the world! I would definitely come back again! Especially going back with Jorge Romero!! The absolute best. He helped us out with everything.

I recommend this dealer to anyone looking for a car. They are very nice and helpful. Valerie Bustos took care of me and got me out the dealer with a new brand new car. If I could give it more stars I would. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

I had a great experience with Jorge Romero, really helpfull and smooth process, 100% recommended

Valeria, the best seller at that dealership, her customer service is the best, I help myself too much in choosing the right vehicle for me, thank you very much, Valeria.

Valeria! How can I thank you!!?? For being such a hard worker and really making it easy for me. If anyone sees this comment Val is your girl to go to!! Her kindness and compassion is what made me feel better and comfortable with my decision!

Jorge Romero- He is amazing guy, gave us the best of the best service there is when helping us to buy a car. He is amazing worker and a great guy. 100% recommend him for buying a car for your choosing.