She's the best 😍

Cash was extremely helpful and knowledgeable in getting my car serviced. He was able to order the parts that would be needed and arranged to have the service done the next day. He was right on target as to how long the service would be. Finally all of your personnel are very courteous.

The person who took me home Valentino was superb professional and friendly.... awesome

Service is always on time and thorough. Everything to be done is discussed before and results after. Items necessary for the next service visit are also discussed. Carl, Juliana and Geoff are always courteous, thorough and thoughtful. BTW, we really appreciate that the dealership provides a ride home and pickup when service is completed.

Very professional and accommodating dealership! Would recommend for purchase and for service!

Jeff Coward is Great 👍 👌 Awasome Service Adviser always been there for Optimum Professional Property Management services 😉 I really appreciate what he does for our vehicles at all the time. I recommend Nissan of Tustin

I came in for a last minute oil change and had a fantastic experience with Paul's service at Downey Nissan. He went above and beyond to ensure my car was properly serviced and kept me informed throughout the process. I highly recommend Paul, Randy, or Herby for anyone seeking exceptional customer service. Their professionalism and dedication are the reasons I keep coming back to Downey Nissan.

Service rep kept us informed in all aspects of our vehicle maintenance

The Service Team is courteous and professional. They keep you apprised with any issues with your car, and let you know which items are higher priority.

Excellent 1 2 3 4 5 66 7 8 9 10 11 12 13 14

Great service....

A few weeks back, I decided to look into 2023 Titan Pro-4X trucks. There were a handful of this particular model at dealerships within reasonable distance, but Nissan of Tustin was nearest to me and had one in the color with options, that was on top of my want list. I’ve had a wide range of experiences at dealerships over the years, so I always go in open minded but also willing to leave if the experience doesn’t feel right. My experience at Nissan of Tustin was pleasant from start to end! Tuan Do assisted me and was great to work with - super helpful, very friendly, easy to talk to! I then worked with Jaime Tapia on the price. Jaime was willing to work with me, very transparent and straightforward, making negotiations very comfortable. We met on a price we were both happy with, so I moved forward with making the purchase. I was honestly surprised by how smooth things were going and that’s a testament to both Tuan and Jaime! Moving on to finance, I worked with Flavio Onofre who continued the same amazing service! Flavio was great to work with, very helpful and accommodating. He was thorough but also made the financing process quick and easy. Before I knew it, I was driving off in brand new 2023 Titan Pro-4X! But Nissan of Tustin’s great service did not stop there. I received a call, on my way home, from Tuan asking if I could return to sign some paperwork. To my surprise, Flavio found an additional rebate and moved quickly to update my contract and saved me more money! Then a week or so later, I realized there were a couple items included in one of the added packages, that were not in the truck; there were so many added options that I didn’t know everything included until I thoroughly reviewed the window sticker. I reached out to Tuan and he worked quickly to get those items ordered for me! I felt compelled to share my experience because it really was the best car buying experience I’ve had. Thank you again to Tuan, Jaime and Flavio for your great customer service! I definitely recommend Nissan of Tustin!!

I came in recently for an oil change and as always Cash took care of it. I never have to worry when I bring my vehicles in for anything.

So far they have treated us very well in the initial purchase of the car and the initial minor warranty service.

Outstanding service! I want to give a huge thank you to Yaneli Bernal and German Flores for being so helpful and supportive throughout my experience at the dealership. Yaneli was knowledgable and friendly during our test drive and explained all the features the car came with. She was attentive and thorough with every question I had and also gave me a brochure of the model to look over every fine detail of the vehicle. German and Yaneli went above and beyond to locate the exact color and premium package for the Nissan Altima SR and offer a great trade in value of my car. They were very informative with every warranty and gap options available and presented the best deal possible for the car. I had a great experience buying from Nissan of Tustin and once again shoutout to German and Yaneli for making it possible to drive off with a new car! Thank you!

My front right sensor wouldn’t stop beeping as I was driving home from a doctors appointment-so I called and made an appointment for the next day as it was around 5pm. I took it in for the sensor issue and an oil change so when Jeff went to inspect the vehicle for service he noticed my right front bumper had been hit knocking the plastic bumper out of place and he showed me. I told him since there was no body work could they inspect and repair the sensor issue. As long as its $500 and under since my insurance has a $500 deductible. They let me know they put the bumper and dislodged light and bumper for me for around that. And offered me a car for the night since it was kept overnight I love Nissan of Tustin. They always take great care of me! Jeff is always my service person that I ask for. He always friendly, happy, professional, super helpful and lets me know what is going on I bought my brand new Maxima from them 5 years ago and they have always serviced it since day one. I would never take my car anywhere else!!

It was a great experience dealing with the Nissan’s Sale Rep ''Jonathon Davila". He was very helpful, professional and friendly. He was not pushy and gave clear and distinct instructions on how to navigate my new Nissan Pathfinder. With his help I walked out happy with a new car. I highly recommend this Dealership. It was a pleasure to meet ''Jonathan''.

It was amazing services and it met my needs, Especially the team who helped me they were great and nice. And , again thanks for my new veichel I am so happy of it...

They listened to us and then they found the car that satisfied our needs. The they were very professional in every way.

Jeff was very helpful and informative regarding the service that was needed for my car. The service was prompt and I appreciated the car wash!

Tuan was awesome in working with us to get my old car traded in and get me into the Sentra that I wanted. Thank you guys!

Great service from the folks at Nissan of Tustin. Was helped out by Tuan in buying a Kick SR today and he was super helpful in explaining all of the features and gadgets it came with.

The service we received was great. Every one we met was friendly and helpful. We will return for all our service needs.

It was a great experience dealing with the Nissan’s Sale Rep Tuan Do. He was very helpful and professional; gave clear and distinct instructions on how to navigate my new Pathfinder. I highly recommend this Dealership. Was a pleasure to speak to him

Brian Wood and his staff have always been outstanding and go above and beyond to satisfy their customers. Always the VIP treatment and very courteous and polite. Fast clean professional service always a pleasant experience. The service advisor was polite, fast, and saw to all my needs. Outstanding service!