Customer Testimonials
Helmy helped me out tremendously by working with me to get into my sixth Nissan. It was really important to have great communication on this particular deal for a variety of reasons. Thank you Nissan of Tustin
Mohamed got me approved with 1000$ down payment on my 2009 Mercedes e350. My brothers going to get his car next from him
Mohammad got me right with a low down payment, he made sure i got approved with a 1000$ downpayment when they tried to ask for 5k.
We buyed the car from here all the staff are excellent specially jorge romero he give us the good deal we like the car they did everything in 2 hours we good to go thanks nissan tustin
I've not made my mind to buy a car before i waked in to this showroom but Valerie, Marco and Sales manager kept us engaged with providing all possible options to meet our expectations and help us decide to lease the car before we left satisfied. The car buying process and experience is made very simple and easy.
10/10 Nissan of Tustin!! You have gained a new customer for life! Im so happy with my purchase, and you bet I will bring all my friends and family to come buy a vehicle with you guys! Valerie was my sales Rep, she went above and beyond. This girl needs a raise ASAP! She was fantastic. Thank you so much Valerie and all my friends from Nissan of Tustin WOOO 🙌🏻
Excelente customer service and very helpful especially Valerie she helped me through all the process and made me feel very confident and comfortable. I recommend Nissan of Tustin 💯% Valerie rocks
A great family owned Nissan. We shopped around other dealerships in the area and Mo provided the clear best deal and coverage that we could find. I would highly recommend this dealership if you’re shopping in the area.
Excellent service department----Jeff is very helpful and tells you exactly what you need or don't need. He is the one to see when requiring service.
Worked with Moe Hassouna who made my purchase of a new Nissan very easy. Excellent product knowledge and assisted me with finance options. Drove out within a couple hours with a new car! Thanks Moe!
Talia provided my son and I with the best buying experience. She listened to what we were looking for and helped us negotiate a great deal!
Valerie at Tustin if nissan is great. I got my dream car. Ty ty ty.
I had a great experienced with Valerie. She was very kind and welcoming. Highly recommend!
(Translated by Google) Thank you Jorge Romero, the best salesman. He doesn't beat around the bush and has excellent customer service. Thank you, I recommend him. Ask for him; he's very sincere and honest. (Original) Gracias Jorge Romero el mejor vendedor no anda con rodeos y muy buena atencion al cliente gracias lo recomiendo pregunta x el muy cincero y honesty
Working with Natalia on getting that truck was simply easy. Wasn’t even looking to buy a truck her and the staff worked effortlessly to get me to where I needed to be so I could take the vehicle home, even took my old pick up as trade in and gave me extra couple days on transferring all my stuff out of it. she even bought my daughter snacks. while we waited on paperwork was one of the best experiences I’ve ever had
Moe is the most amazing sales person i have dealt with, thabk you so much
Talia great service it was a pleasure to come to this dealer, loved the experience.
Me trataron muy bien y me ofrecieron el mejor precio posible.
Natalia was the most helpful representative we had the pleasure of working with. natalia made it easy and stress free for buying and getting our trucks. She had helped so much and maked it a safe and easy place to spend our day lol at the car lot. my buddy and I had both drove off with our brand new trucks that night. All I can say is thank you natalia for going above and beyond to help us make the the choice with our new vehicles. awesome and amazing is what I would rate my experience working with natalia.
hi dear i owen a nissan car for 5 years and i go to nissan in Tustin. unfortunatley i was disapointed because i the people work in service department do not honer their promise and coupon . plus i did not get respect and help from customer service .. mark fard
I’m a loyal Nissan customer. I previously bought three vehicles from Nissan of Irvine and had good experiences there. I only went to Nissan of Tustin because Irvine didn’t have the Ariya I wanted. I’m extremely disappointed with my experience at Nissan of Tustin when I bought my Nissan Ariya. The car was delivered without floor mats, had an odd smell, and the paint felt rough, like nothing had been applied to protect it. The interior rearview mirror was cracked and it took fifteen days to fix. When I brought the car in, they refused to offer ... Read More DealerRater - Oct 23, 2026
I arrived at my appointed time. Service Dept checked me in quickly. Car was ready when promised. Paying was easy. Jeff is awesome!
⭐⭐⭐⭐⭐ Excellent Customer Service!
I want to give a big thank you to Marco and Mohammed for helping me purchase my car. They were both very friendly, professional, patient, and helpful throughout the entire process. They made buying my car a smooth, easy, and enjoyable experience. They took the time to answer my questions and made sure I felt comfortable with my purchase.
I truly appreciate their outstanding customer service and dedication. I highly recommend Marco and Mohammed to anyone looking to buy a car. If you visit this dealership, ask for them! You won’t be disappointed.
Thank you both ... Read More Google - Oct 20, 2026
I have really good experience whit Valeria she take care me really good me end my friend's if you whant at carr come end c her
(Translated by Google) I had a very good experience with Valeria, I highly recommend her, she's very kind, come and talk to her (Original) Tuve una muy buena experiencia con Valeria la recomiendo muy amable, ven a hablar con ella
I have been trying to get in contact with the sales manager since September 30, 2026, It is now October 19, 2026. I have emailed, called and left various messages. No return calls or email. I have been trying to get an issue resolved with a car that was purchased.
I had a great experience with Valerie. Very professional and helpful! She went out of her way to make this happen for me. Great to work with, if you need a car please go talk to Valerie you won't regret it!!
Mohsin did an excellent job taking care of our preferences. We were in and out - he made sure we were taken care of and was very thorough. Thanks Mohsin, will be referring our family/friends to you.
I had the BEST experience at this dealership! The customer service was absolutely amazing from beginning to end. Everyone was so welcoming, helpful, patient, and professional. They made the entire process smooth,and enjoyable. You can tell they genuinely care about their customers and want to make sure you leave happy. I couldn’t have asked for better service! If you’re looking for a dealership that treats you with respect and goes above and beyond, I 100% recommend this place. Truly the best service in the world! I would definitely come back again! Especially going back with Jorge Romero!! The ... Read More Google - Oct 18, 2026
I recommend this dealer to anyone looking for a car. They are very nice and helpful. Valerie Bustos took care of me and got me out the dealer with a new brand new car. If I could give it more stars I would. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
I had a great experience with Jorge Romero, really helpfull and smooth process, 100% recommended
Valeria, the best seller at that dealership, her customer service is the best, I help myself too much in choosing the right vehicle for me, thank you very much, Valeria.
Valeria! How can I thank you!!?? For being such a hard worker and really making it easy for me. If anyone sees this comment Val is your girl to go to!! Her kindness and compassion is what made me feel better and comfortable with my decision!
Jorge Romero- He is amazing guy, gave us the best of the best service there is when helping us to buy a car. He is amazing worker and a great guy. 100% recommend him for buying a car for your choosing.
Jorge Romero helped make our experience easy and smooth. Jorge was easy to talk, socializable, and helped us by keeping us entertain while helping us choose a car. Jorge is a very kind person a is excellent at Spanish which made our experience 10 time better. We will definitely come back.
(Translated by Google) Jorge Romero was very kind and attentive. He got us the car we wanted and treated us very well. He was very professional and didn't pressure us. I highly recommend him here at the Nissan dealership in Tustin. (Original) Jorge Romero fue muy amable muy atento nos consiguió el carro que queríamos nos trató muy bien se portó ala altura sin presionarnos realmente lo recomendó aquí en el Nissan de tustin
Marco was really helpful and got me what I needed in a Quick and professional manner
Moshing was mt salesmen he wa an amazing person was excellent and knew his product was patient and he deserves a raise please see moshin to buy a car.
Mohsin was my salesmen
I had an awesome experience with Valerie😁 Raza was amazing he helped me get a lower monthly payment. And helped me get my first payment in 45 days!! I'm amazed with Nissan of Tustin how great they treated me and made everything very enjoyable. Big thanks to Valerie for making it happen! I will bring my friends and family.
I bought a Nissan ariya from Nissan of Tustin. The dealership was clean and the staff was friendly and helpful. Our sales associate Omar was fantastic. He made the process so easy and the level of professionalism was excellent. I highly recommend this dealership to anyone looking to buy a new or used car. Thank you Omar and Raza!
La atención pudo ser mejor, fue un 4/10 para mí. El proceso se sintió un poco apresurado y me hubiera gustado más claridad en algunos temas. No fue la experiencia que esperaba al comprar carro.
Talia is incredible and will take care of you through the whole process.
I had an excellent experience working with Mohsin Tirmazi from Nissan of Tustin throughout my car buying experience. He was extremely knowledgeable about the truck I was interested in purchasing & took the time to answer my questions & explain everything thoroughly. He was friendly, professional, & respectful throughout the entire process.
What stood out the most was Moshin's patience & willingness to work with me to find a deal I felt comfortable with. He never made me feel pressured or like I was just another sale. Instead, he made me feel like a valued customer & gave me ... Read More Google - Oct 14, 2026
Jorge was amazing! He was a great communicator and was able to negotiate a good deal. I highly recommend him at Nissan of Tustin.
My experience with this dealership was disappointing. They quoted one price before I came, but when I arrived, they offered a much lower price. His name was marsilino That was disrespectful and completely unprofessional. I recommend others don’t waste their time with this dealership.
This dealer has old school I think nobody manages like this way at the market. They play games with their customers. Bad experience.
Process was very quick and all my questions were answered. Nissan of Tustin really went above and beyond
Jorge was very helpful and made the whole process easy! Great customer service!! Highly recommend him
Mohammad should be a general manager thank you for your time
If you are looking for new or a used car you have to come here. Ask for Talia, she was amazing at helping us get into our SUV!!! Whooohooo!!! They go above and beyond to make sure you drive off that lot with what you want. Thank you Nissan of Tustin, especially thank you to Talia!!!
Moe Gamal was my sales agent. He was amazing working with me and with the car i wanted . Got approved and had the car i wanted brought from a sister store . thank you so much.
Moshin great customer service!!!!
Great experience from start to finish! The staff was friendly, professional, and helpful throughout the entire process. They made buying a car easy, stress-free, and enjoyable. Excellent customer service and highly recommend this dealership!
Just purchased a used car from Nissan of Tustin. The person who helped me was Valerie. She was great and made the process easy and quick
5/5 Stars! Fantastic experience working with Mohsin! He was super knowledgeable, straightforward, and made the whole car-buying process quick and completely stress-free. Highly recommend asking for him!
We had such a great experience. Thank you Mo for the great customer service. Thank you for making the purchase fast and easy. We love our new Tiguan. We highly recommend Mo for your next purchase. Thank you!
It was an amazing experience! Valerie was very helpful and did the best she could to get us the best deal! I’m definitely going back!
Had a great experience with Mohsin, helping us get into our new Nissan rogue hybrid. We were able to negotiate the deal that we wanted without any hassle. If you’re thinking about buying a Nissan, I highly recommend going in and talking to this gentleman
WARNING: Extremely irresponsible handling of returned vehicles and license plates!
I returned my leased vehicle to Nissan of Tustin, but the dealership failed to ensure my license plates were removed or properly handled. Weeks later, my plates were still being used by someone else, resulting in multiple toll violations and even a speeding-camera warning.
Despite repeatedly contacting the dealership, they have refused to take responsibility and continue pointing fingers at Nissan corporate, leaving me to deal with the consequences of a vehicle I no longer possess.
This is not just about traffic violations or money. Someone is driving around using ... Read More Google - Oct 8, 2026
I got a new car. Mohammed help me become alive again. He went way beyond to make sure I got approved. He needs a good raise. Manager status so professional.
Would highly recommend!
First, I need to name drop for the beyond EXCELLENT customer service: 1. Valerie (in sales), 2. Raza (manager), 3. Pierre, and Yazan. Thank each of you!
Valerie assisted me so thoroughly, without pressure, that she felt like family by the time I left. She professionally cut out all the middle negotiations by genuinely listening to all my requests and needs, going straight to the managers with a respectable toughness in my behalf. She made the experience more than just getting a new car. It was a true interchange of encouragement on a human level, too.
Raza also went to ... Read More Google - Oct 8, 2026
This is one of the best experiences I have ever had at a dealership Traded in my old pick up, walked away with a brand new one, entertained my five-year-old and I could say I walked away with peace of mind
Omar was very helpful and made our experience super in every way.
I would like to thank Mo for all of his help and putting me in the car I wanted. Super professional and helpful. This is the first time buying from Nissan of Tustin and it certainly won’t be the last time. Thank you!
They were very patient with my family and I in to choosing what was best for us. Jorge was super helpful and informative. He was knowledgeable and overall great work ethic. It made my car purchase that much enjoyable.
Mohammad was very good to deal with. Thank you very much for the support. He brought a couple of different vehicles so that I can select the right vehicle I actually like.
I just recently bought a new car here and I tought with my credit is going to be impossible but guess what I was wrong the sales man Marco was so helpful that he did everything he could with his boss they went all out to help me out and I’m glad I met Marco because he maid it possible with the team to walk me out with a brand new 2026 Nissan pathfinder I’m so thankful my family is loving this vehicle up to this day we thank Marco and his crew for making it possible…..
Leslie and Mohsin made my overall car shopping experience very nice. I felt supported and helped throughout the whole process. I appreciated the fact that everyone was welcoming and kind, and I did not feel rushed into making a decision.
The whole Nissan team was very nice and helpful throughout the whole process. Moshin made an effort to connect with customer so that you feel supported throughout the whole car search process.
I had a great experience at Tustin Nissan! Valeria was amazing and super helpful while I was looking at cars. She was friendly, patient, and made the whole experience feel comfortable without any pressure. She answered all my questions and took the time to help me look at different options. Definitely recommend asking for Valeria if you’re looking for a car!
I was helped by Mohsin he was very nice and answered all my questions, explained everything and made sure i had a good costumer experience. I will recomend him, if you are looking for a new car make sure you ask for Mohsin, like i said very good sales person.
Jorge is AMAZING, so patient and made our car buying experience so easy. Thank you so much Jorge! We recommend you to anyone interested in buying at Nissan.
⭐️⭐️⭐️⭐️⭐️
Okay, buying a car is usually right up there with going to the dentist on my list of fun things to do 😂 But I have to say, I had an AWESOME experience at Nissan of Tustin!
I bought a 2023 Nissan Ariya and Valerie was my salesperson. She was fantastic! Friendly, knowledgeable, patient, easy to talk to, and best of all, NO high-pressure car-sales nonsense. 🙌
The whole experience was easy and actually enjoyable, and I drove away in a car I absolutely LOVE! ❤️
If you’re looking for a Nissan, go see Valerie at Nissan of Tustin. Tell her you want ... Read More DealerRater - Oct 1, 2026
Jesse and his crew are very flexible and easy to work with. I would recommend them
Extremely disappointing experience. I will never return to Nissan of Tustin, and I would strongly encourage anyone considering service here to carefully review every charge and every part before authorizing the work.
I initially came to Nissan of Tustin for an oil change and another service, spending approximately $500. During that visit, I was given a list of recommended services, including a battery replacement that was listed at approximately $260.
I later made a separate appointment specifically to have the battery replaced. I was given an estimate for approximately $395, and the service advisor assured me that he would “help me out.” Based ... Read More DealerRater - Sep 29, 2026
Jorge made the experience very easy and pleasant. We appreciate the service provided by him
Title: Deceptive Electronic Signing Tactics & Immediate EV System Failure
I am writing this review to warn all consumer car buyers, especially those utilizing state assistance or clean vehicle grants like DCAP, to stay far away from Nissan of Tustin. This dealership engaged in predatory financing practices and delivered a dangerously defective vehicle.I arrived at the lot with an explicit pre-approval letter from my own credit union. The finance department aggressively refused to honor my outside funding and forced me into their own indirect lending network with Arrowhead Credit Union. During the electronic signing process, they utilized specialized "... Read More DealerRater - Sep 25, 2026
Great service from start to finish! The staff was friendly, professional, and made the whole process easy. My car was serviced quickly and everything was explained clearly. I’m very happy with the service and would definitely recommend this dealership!
Service people love wasting your time. Expect multiple trips here to get your car fixed because their technicians dont know how to test drive a car
I will not be returning to this dealership. Unfortunately, my recent experience left me feeling that I was not treated fairly and, quite honestly, that I was taken advantage of.
I spent approximately $500 here last week for an oil change and another service, at which time I was also provided with a list of recommended services. One of those recommendations was a battery replacement quoted at approximately $260.
When I returned for a separate appointment specifically to have the battery replaced, I was given an estimate of approximately $395. The service advisor assured me that he would “help me out,” which gave ... Read More Google - Sep 16, 2026
The entire staff was courteous and attentive. I was able to get my car back in a timely manner.
Do not buy from this location! I purchased a vehicle from them on JUNE 8th 2026 and they have not completed the necessary paperwork for registration. I have gone to their office and spoken to manager PIER (thats what he said his name was) many times and they always say the same thing that they completed it yet they dmv tells us they have not. Went back to request new temporary plates since the ones we have expired per the DMV and they refused
Service Dept. is horrible. Do not seem like the care to find or fix issues with a brand new Pathfinder Platinum I bought
Do not buy from this location! I purchased a vehicle from them on JUNE 8th 2026 and they have not completed the necessary paperwork for registration. I have gone to their office and spoken to manager PIER (thats what he said his name was) many times and they always say the same thing that they completed it yet they dmv tells us they have not. Went back to request new temporary plates since the ones we have expired per the DMV and they refused
Just got a used car here and while the car is in great shape and my sales rep was very helpful and informative, actually getting through the final stages of this purchase was awful. I ended up being at the dealership for FOUR hours, from 2-6pm, just trying to finalize paperwork and payment plans.
After the final confirmation with the sales rep, the last step was to meet with the financial advisor. I was told several times over the course of about two hours that "It'll be about 10-15 more minutes". Once the customer that was ... Read More Google - Sep 11, 2026
I would not recommend this dealership based on my experience trying to sell them my Tacoma.
They originally reached out to me after seeing my listing and offered $25,000. I declined. About a week later, they reached back out, and I told them I would sell it for $26,000. I was very clear that $26,000 was my absolute minimum and that I did not want to waste either of our time if they weren't willing to pay that amount. They agreed.
I also disclosed the known imperfections ahead of time, including a few normal scratches from wear and tear and a small ... Read More Google - Sep 9, 2026
Great customer service . Staff was friendly and very helpful on purchasing my new vehicle. Great
I have been a customer here for many years and always had friendly, caring and professional service in all aspects of this dealership. They have a wonderful staff of people in all areas.
Nissan of Tustin has a good service department and would recommend them to my friends ans family.
You guys aske me to return the car so what you espect from me as feedback
I live in Huntingdon Beach and will drive to Tustin for Jesse and the service team there. They are reliable, trustworthy and very easy to work with.
Awesome service and attention to my needs and prompt response and communication. Much appreciated. Thank you.
Tustin Nissan is made up of some great, professional, helpful human beings. I cannot speak highly enough regarding the Service Department and Jeff.
1st time service. Was good. Accepted a coupon so was happy. Easy sevice so good
Service was great Mohammed had the truck I called about ready for me when I got there a few hours later he explained the deals to me and helped me get in my new truck quickly.
I had an appointment this Sunday to see and test-drive an F-150 that I found on the Nissan of Tustin website. The listing stated that the vehicle was at another location. I contacted the seller, Mohsin, and he confirmed that the vehicle would be ready for my test drive on the scheduled date. The original appointment was scheduled for 9:00 AM. The next day, Mohsin contacted me and asked to reschedule it to 10:00 AM. We confirmed the appointment twice during the week, so I had no reason to believe there would be any issue. When I arrived at the dealership at 10:00 ... Read More DealerRater - Aug 30, 2026